How Some Companies Do Support

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Thursday, 5 April 2007

Posted on 12:36 by Unknown
I wanted to add this little piece of knowledge to the online community and hope it's found useful for someone. While working with some Sonicwall firewalls, I needed to create a VPN tunnel between two units. It was a basic and simple VPN that was mostly comprised of default settings.
The
VPN tunnel wasn't coming up for me and in the log there was the message:

Received notify: INVALID_ID_INFO

This was an interesting message and it really had nothing to do with the identification of the tunnel or addresses or, SA name or description, or even with the remote firewall's names or descriptions. It was caused by having both of the
Sonicwalls in Aggressive mode for Phase 1 of the tunnel establishment. Switching both to Main mode solved the problem. The setting can be found in the VPN policy Proposals Tab.



Once this change was done, the VPN came right up and the two sites were communicating with each other. This is a setting that can catch some one off-guard and the message that inserted into the log can be deceiving. It can make one think the the name of something is incorrect. Sonicwall's support can have you running in circles too.

As a reminder:

Remote Support On The Web

For PC remote support software try a fast growing and affordable remote support solution. Support somputers over the web almost instantly and do it without creeating a crunch in your budget. Deliver remote tech support software to your users from the office and then from home or another office. If your Internet access provider changes, that's ok, this system is dynamic and can adapt to the changes so your not stuck and unable to continue supporting your users remotely. Some support systems provide you with a static program then if your ISP changes or you want to support your clients, customers or company end-users from another location you have to buy another program. This isn't the way it should be. This system is created in such a manner that you can change ISPs or locations and the programs provided to you for remote support on the web still work. Instantlay they are aware of the changes and the very next time your users connect for remote support from you the software already are using the new settings.


Email ThisBlogThis!Share to XShare to FacebookShare to Pinterest
Posted in encryption, IKE, internet, network, sonicwall, support, tunnel, vpn | No comments
Newer Post Older Post Home

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • Configure RDP Port Forwarding on a Cisco ASA 5505
    Cisco ASA5505 For those of you searching the Internet to try and find a good or simple example of how port forwarding is done on a Cisco AS...
  • (no title)
    VPNet Introduces Powerful New Remote Client VPNremote 3.0 offers service providers and enterprises a unique remote access solution that prov...
  • Catastrophic Failure Message Display During Installation
    Catastrophic failure for feature mini driver when installing, re-installing or removing the Fujitsu Windows scanning software. If you get th...
  • Dell SAS 6iR Plug-in card, PCI Express x8, 2 CH, PC, Unix
    Dell SAS6/iR Integrated SAS Controller Card Storage controller (RAID)- Serial ATA-300 / SAS- 300 MBps - Plug-in card, PCI Express x8, 2 CH, ...
  • (no title)
    Microsoft delays Vista Release It's so common that misrcrosoft delays their releases. I could remember going as far back as the first wi...
  • IE9 Meet Your New Browser Welcome Page Tab Opens When IE9 Starts
    IE9 Meet Your New Browser Welcome Page Tab Opens When IE9 Starts This is a very interesting post. It involved IE9 and the Meet your new brow...
  • Information Technology Support - Adventure (Rated PG): Computer Desktop and Server Management
    Information Technology Support - Adventure (Rated PG): Computer Desktop and Server Management Are you considering offering your customers a ...
  • (no title)
    How Some Companies Do Support. Microsoft delays release of Vista...
  • (no title)
    Newest Release of Siebel CRM Professional Edition Builds on Siebel's Momentum in SMB Market; Siebel CRM Professional Edition 7.8 Availab...
  • (no title)
    I have always like Lotus Notes . Although I have not used it personally in several years, I have associates that use it daily in their workp...

Categories

  • (AH627A)
  • 16 bit
  • 2 CH
  • 2003
  • 2008
  • 24 bit
  • 2950
  • 5505
  • AD
  • application
  • ASA.5500
  • catastrophic
  • cisco
  • collaboration
  • color
  • colour
  • computer
  • conferencing
  • Control
  • Control remote
  • Controller
  • customer
  • customer support
  • Dell
  • desktop
  • destkop
  • diagnosis
  • diagnostic
  • down
  • download
  • dsa.msc
  • easy assist
  • encryption
  • express
  • fujitsu
  • hardware
  • Hewlett
  • hotfixes
  • HP
  • ie9
  • IKE
  • infrastructure
  • internet
  • kaseya
  • l2nd
  • link
  • linux
  • live meeting
  • malware
  • manage
  • management
  • memory
  • microsoft
  • NBBS
  • NC373
  • net
  • netopia
  • network
  • on-line
  • online meetings
  • OS
  • Packard
  • pc
  • PCI Express x8
  • Plug-in card
  • port forward
  • PowerEdge
  • r2
  • RDP
  • rds
  • remote
  • remote administration
  • removal
  • scanner
  • security
  • Server
  • slow
  • software
  • sonicwall
  • sp3
  • spyware
  • Storage
  • StorageWorks
  • support
  • support server communications operating
  • symantec
  • system
  • tab
  • tech
  • terminal server
  • tunnel
  • U320e
  • Unix
  • users and computers
  • virtualization
  • virus
  • vista
  • vmware
  • vpn
  • windows
  • XP

Blog Archive

  • ►  2012 (1)
    • ►  January (1)
  • ►  2010 (1)
    • ►  December (1)
  • ►  2009 (3)
    • ►  December (1)
    • ►  November (1)
    • ►  October (1)
  • ►  2008 (9)
    • ►  October (1)
    • ►  May (4)
    • ►  February (3)
    • ►  January (1)
  • ▼  2007 (2)
    • ►  June (1)
    • ▼  April (1)
      • I wanted to add this little piece of knowledge to ...
  • ►  2006 (18)
    • ►  December (1)
    • ►  July (2)
    • ►  May (2)
    • ►  April (5)
    • ►  March (2)
    • ►  February (3)
    • ►  January (3)
  • ►  2005 (8)
    • ►  December (8)
Powered by Blogger.

About Me

Unknown
View my complete profile